Privacy Policy
Fennel’s Priory Limited is committed to preserving the privacy of our customers, subscribers and website visitors. Please read the following policy which explains how we use and protect the information that you provide.
Data we collect from you
Fennel’s Priory Limited collects data about you:
when you request services or otherwise provide us with your personal details (such as your name, contact details, e-mail address etc.); and from your usage of the website and any other information you post on the website, e-mail or otherwise sent to us. By subscribing to Fennel on Friday, or providing your details when purchasing items in the Fennel's Priory Shop, or contacting us directly, you consent to the collection, storage, use and transfer of your data by us in accordance with the terms of this privacy policy.
Subscribing
You can subscribe to our Fennel on Friday email to receive an email each Friday which will include a news update plus links to new content produced by Fennel Hudson. This will be a link to a blog, podcast, or video. On occasion it may also highlight an article by Fennel that’s appearing in a magazine or newspaper.
You can unsubscribe at any time by clicking on the “unsubscribe” link provided in our Fennel on Friday email.
Use of Data
We will only use your data:
to email you with the Fennel on Friday communication or, if you’ve purchased an item from our online shop, to notify you of progress relating to your order. Order-related notifications may also be by post or telephone as well as by e-mail. If you change your mind about being contacted in the future by any of these means then please let us know.
Security
All information you provide to us is stored on secure servers with industry standard anti-virus and firewall protection in place.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted online or through the website. Any transmission is at your own risk. Once we have received your information, we use strict procedures and security features to try to prevent unauthorised access.
Disclosure of Data
We process all data in accordance with the EU General Data Protection Regulation. We may disclose your data to other third parties who act for us in order to provide the services you have requested - such as the provision of the Fennel on Friday email, fulfilment of your shop order, or attendance at a Fennel’s Priory event. Unless required to do so by law, we will not otherwise share, sell or distribute any of the data you provide to us without your consent.
Cookies
A “cookie” is a piece of software that attaches to the hard drive of your computer and remembers information about the configuration of your computer. We use cookies to track visitors’ movements through the website. When you start to use the website, you will be asked whether you agree to the use of cookies.
Your Rights
You have the right to ask for a copy of the data held by us in our records. You also have the right to require us to correct any inaccuracies in your data or delete your data.
Consent
You can withdraw your consent to receive communications from us at any time. Please contact us if this is the case.
Changes
We may make changes to this policy from time to time and any changes will be posted on this page.
Contact Us
If you have any queries or concerns regarding the use of your data or this policy then please contact us. We will make all efforts to deal with any requests or concerns as speedily as possible.
If we are unable to resolve any issue to your satisfaction, you have the right to complain to the Information Commissioner’s Office.